Very busy, but was taken care of nicely.
Absolutely horrible! Bought the iPhone 7 , the mophie battery protective case and the top protective screen. Dropped my phone the next day and the front part of the iPhone separated and exposed the inside of the phone!!! The light was showing through the side!!! I went back the next day and was told the phone was defective and it was not their problem it was an Apple problem!!! I was told to bring it to the Apple Store an hour away to tell them about the problem!!! At he point I went to the Apple Store and had no appointment so I had to wait on overflow for an appointment. I waited 4 hours then I was seen by a very kind professional salesman and he told me that the AT&T Store should have given me a new phone immediately...that there is a 14 day return policy on all AT&T products and tablets!!! Go to AT&T website on returns and you will see that there is a 14 day return and I should have been given a new iPhone immediately!! The consultant at the Apple Store was so nice to give me a new phone as I had been through so much to just get a new phone.. I was so appreciative and was treated with the most professional attention .., the next day I went to back to the AT&T to tell them and it was then I spoke with the manager. He admitted that they bought Apple products to sell and if there is a problem with your phone they should have given me a new phone and sent the defective phone back to Apple as Apple would then send them a replacement to sell in its place... As it was in the 14 day return warranty!!! I am very disappointed in the service I received from the AT&T Store in Houma on West Tunnel Blvd. I received no apology or even complimentary products for my trouble. I will never do business with that Store again!!! Go straight to the Apple Store to buy any Apple products not an AT&T Store !!
Nice place good service but very slow
THIS HAS TO BE THE SHITTIEST SUPPORT EVER.
Kind customer care and service. Top of the line, A1 inventory.
At T is a US Electronics Store based in Houma, Louisiana. At T is located at 1344 W Tunnel Blvd, Houma, LA 70360, USA.
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