also good luck trying to get a refund for a different surgical procedure that my obgyn canceled but i had already paid for. left numerous messages and no one has called me back...
Doctor Pennison was great, my nurse Logan was great, and my lactation consultant was great. I did find some of the nurses to be really rude when they would just roll their eyes at me when I didn't know what I was doing or they didn't mention something and I didn't do what was expected. NICU was great except for one lady who was extremely rude to me. I was talking and touching my child and she got snobby and told me that I am going to make my child fussy and shouldn't do that. I really didn't get to see my child too much when she was in the NICU because I got cut so it was hard to move around. When you are away from your child and only get to see them once a day then you are going to want to talk and touch them. I really didn't appreciate that but other than that my experience was great. If you get any of the names I listed then you will have a wonderful experience as well.
The two stars are for some of the nurses that actually did there jobs. Our experience rating would be zero stars. Negative to be more specific. Some nurses were sloppy in there duities. This is a messy hospital. If you decide to eat at the cafeteria and/or food court be ready to get hit some of the rudest individuals in this place. Staff in there should be fired. Save yourself from that and just go somewhere else for food. Rudeness abounds here.
did finally get my refund. after finally getting a hold of someone who knew what they were doing (Karen- patient rep was very helpful) received refund quicker than she estimated.
my PCP sent orders over for me to have a breathing test pre and post workout to check for exercise induced asthma. they didn't tell my dr that they dont perform the post exercise test any more so I paid for the test and didn't receive the testing my dr ordered.
Most of the doctors and nurses are great hospital is clean however there were a couple of doctors and nurses who need to remember there job is to help their patients
I haven't been to this emergency room in 14 years, they may have redone the lobby, but the service is still horrible. We checked in at 8:30 PM processed then ignored for 2+ hours. There was not a "sense of urgency" anywhere. All the people around us, in closed little rooms, were also being ignored.
Terrebonne General Medical Center is a US Hospital based in Houma, Louisiana. Terrebonne General Medical Center is located at 8166 W Main St, Houma, LA 70360, USA.
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